Refund and cancellation policy
No refunds will be made unless stipulated in individual contracts for photography services.
Cancellation of photography service is documented in client contracts.
Any purchase of prints including canvas and metal prints as well as gift certificates are non refundable.
Client information is never disclosed or passed onto any third parties.
Information of clients consists of full names, mobile numbers, email address and home address, there may be multiples address depending on circumstance.
Where clients have booked multiple service, e.g canine chaperone or second shooter, the supplier will be given their contact information for use only in relation to the service booked with Sarah-Ann Nicholson of Never ending stories.
Client images will be active for a maximum of 4 weeks and stored for up to 1 year after publishing. After this time the images will be permanently unavailable from the photographer.
Client contact information is stored for up to 1 year.
Clients have the right to request to be erased or the view information held
Clients emails entered upto viewing galleries is used only to track website traffic and to be available should the photographer need to contact them
37 Walton Gardens